Pango Mart
Shipping Policy
Free shipping for all orders above ৳1000.
Orders will be delivered within 2–5 business days.
Delivery tracking available for all shipments.
COD (Cash on Delivery) available in eligible areas only.
International shipping may take longer and costs extra.
Refund Policy
Refund requests can be made within 7 days of order delivery.
Refund will be processed to the original payment method.
Product must be in original packaging and unused condition.
Refunds for sale or discounted products may vary; please check individual product description.
Refund process may take 3–5 business days after approval.
Cancellation / Return / Exchange Policy
Orders can be cancelled within 24 hours of placement.
Return or exchange allowed within 5 days of delivery.
Returned products must be unused, with original packaging and tags.
Exchange available only for same product category and stock availability.
Some products (e.g., perishable, digital items) are non-returnable.
Customers must contact seller via inquiry form to initiate return/exchange.